RTM Built Highly Reliable Digital Infrastructure on TM One Cloud Platform to Deliver Exceptional User Experience
TM One helped RTM transform content management by migrating to a cloud-based system, improving efficiency, transparency, scalability, and reducing costs for content procurement.
Here’s How Malaysia is Stepping Up Our ESG Efforts
In Malaysia, banks are stepping up in their journey into more sustainable financing and operating practices, making efforts to integrate environmental, social and corporate governance […]
Cloud computing, Virtual Reality and other emerging technologies are positively disrupting the country’s schools. Powered by the rapid adoption of cloud computing, emerging technologies are […]
Digital Transformation has become a core driver of organisational change in the current era. In the meantime, the Energy industry has played a pivotal role […]
RTM Built Highly Reliable Digital Infrastructure on TM One Cloud Platform to Deliver Exceptional User Experience
TM One helped RTM transform content management by migrating to a cloud-based system, improving efficiency, transparency, scalability, and reducing costs for content procurement.
Rehabilitation of Nation’s Healthcare - Transforming Healthcare through the Post Pandemic Era
The COVID-19 outbreak has placed a massive strain on the global healthcare sector’s workforce, infrastructure, and supply chain. Medical practitioners are exhausted, and healthcare systems […]
RTM Built Highly Reliable Digital Infrastructure on TM One Cloud Platform to Deliver Exceptional User Experience
TM One helped RTM transform content management by migrating to a cloud-based system, improving efficiency, transparency, scalability, and reducing costs for content procurement.
Iskandar Puteri Data Centre Receives Tier III Certification
Client Showcase: TM One Tier III Certification of Constructed Facility OVERVIEW TM One has a goal of enabling both private and public sector organisations to […]
myNEWS’ Journey towards Greatness, enabled by TM One SD-WAN
myNEWS is one of TM One's many existing customers that has successfully integrated TM One SD-WAN services into their business. With TM One SD-WAN, they […]
RTM Built Highly Reliable Digital Infrastructure on TM One Cloud Platform to Deliver Exceptional User Experience
TM One helped RTM transform content management by migrating to a cloud-based system, improving efficiency, transparency, scalability, and reducing costs for content procurement.
The Smart Farming Revolution: Leveraging Technology to Overcome Agricultural Challenges
The agriculture industry faces a variety of challenges such as climate change, low agriculture productivity and yield, high operating cost, and health hazards to farmers. […]
Cybersecurity: Is your company doing enough to protect itself from cybercrime?
According to Technologist Dr. Saiyid Abdallah Syahir Al-Edrus, General Manager for Cybersecurity Services and Product & Innovation at TM One, every organisation has the responsibility […]
Comprehensive managed services with 24/7 monitoring, support, and optimisation for secure, efficient cloud operations and business continuity.
Introduction
TM Cloud Alpha’s Managed Services provide comprehensive, end-to-end support for your cloud infrastructure, enabling organisations to focus on core business priorities while TM handles daily operations. With 24/7 proactive monitoring, incident management, regular maintenance, and expert consultation, these services ensure high availability, optimal performance, and strong security across hybrid and multi-cloud environments. Designed to reduce complexity and operational risks, TM’s Managed Services empower enterprises to innovate faster and operate with greater confidence.
Managed Services
Corrective Maintenance
Single Point Of Contact for Incidents & Service Request
Remote and Onsite Support
Bugs and Patch Management
Service Level Management
Preventive Maintenance
Regular System Health Check
Perform Scheduled Maintenance
Proactive Monitoring
Incidents and System Failure Analysis
Change Management
Standard Change
Normal Change
Emergency Change
Continuous Improvement
Performance Reporting
Provide Technical Consultation to Customer
Performance Review
Resources
Support
About TM One
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