Cloud UC Privacy Notice

Permissions We Use

The Cloud UC app may require access to certain permissions on your device to provide a seamless experience for its services. These permissions include:
INTERNET, ACCESS_NETWORK_STATE, ACCESS_WIFI_STATE: To connect to the internet and check network status.
CAMERA, RECORD_AUDIO, RECORD_VIDEO: To enable photo, video, and audio recording features.
ACCESS_MEDIA_LOCATION: To read location data embedded in your media files.
READ_CONTACTS, READ_CALENDAR: To support contact-based or calendar-based features.
POST_NOTIFICATIONS: To send you alerts and updates.
RECEIVE_BOOT_COMPLETED, FOREGROUND_SERVICE: To run background services and resume tasks after reboot.
SYSTEM_ALERT_WINDOW, USE_FULL_SCREEN_INTENT: To display overlays or full-screen notifications.
MODIFY_AUDIO_SETTINGS, VIBRATE, WAKE_LOCK: To enhance media playback and notification delivery.

Information We Collect

We may collect following types of information through our Cloud UC apps :
Device and Network Information : Includes your device type, call logs, device operating system, network status, IP address and Wi-Fi connection details.
Image / Media Metadata: Location data embedded in your photos and videos (if you grant permission). Our app allow users to update their profile pictures, personalize their profiles, or enhance the user experience with visual elements.
Contact and Calendar Data: If you choose to enable features that interact with your contacts or calendar to facilitate calling your contacts through the app.
Usage Data: Information about how you interact with the app, including crash reports and performance metrics.
Audio and Camera Access: If you use features that require recording audio or video or taking photos.
User Information: This may include your name, email address, phone number, and other contact information provided by you.

How We Use Your Data

We use the collected data for the following purposes:
Provide, improve and maintain the Apps functionality
Personalise your experience within the Cloud UC apps
Send notifications and updates
Ensure app security and performance
To improve our services and develop new features

Data Security

We take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction. In order to prevent your data from unauthorised access, improper usage and disclosure, unauthorised modification, unlawful destruction or accidental loss we have implemented measures below:
comprehensive and systematic information security policies and rules;
high level information security systems;
continuous monitoring of the information security systems by our certified IT experts;
our systems are only accessible by our dedicated personnel including authorised third parties with comprehensive password management;
sharing, processing and storing of personal data between TM and authorised third parties are within secured environment;
all our personnel including authorised third parties are obligated to comply with PDPA 2010;
However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version of the Privacy Notice shall be advertised herein.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, don't hesitate to get in touch with us at https://www.tmone.com.my/contact-us/
Copyright @ TM TECHNOLOGY SERVICES SDN. BHD. (Company No. 200201003726 (571389-H)). All Rights Reserved.
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