Digital Transformation to Build Metropolitan, Regional and National Smart Cities - Setiaji
“Kerana kemudahan tidak hanya untuk sebahagian kelompok, tetapi untuk semua” "Because convenience is not for a few, but the masses" Setiaji, Chief of Digital Transformation […]
Next-Gen Tech Improving Emergency Preparedness and Response
In an era of sudden terror attacks, pandemics, and natural disasters: countries must remain alert to counter any emergencies, which could bring devastating consequences. How […]
Solutions Built for Citizens, Realizing the Vision of a Liveable Malaysia – Shazurawati Abd Karim
Our first City LEAP Summit in 2020 addressed the needs and challenges faced by local councils (Pihak Berkuasa Tempatan, PBT) in implementing smart cities. At […]
TRENDS & DIGITAL STRATEGY : Top 5 Ways to Measure Digital CX Success – Azida Mohamed Burhan
Azida Mohamed BurhanHead of Marketing & Customer Experience, TM One Today, we live in an era driven by customer experience (CX). From booking a flight to […]
Mohamed Rejab SulaimanHead of Products & Innovation, TM One Welcome to the experience economy – where value is created based on who curates the best […]
CELEBRATING SUCCESS : How EPF Digitalising its Customer Journey
Employees’ Provident Fund of Malaysia (EPF) plays a central role in securing Malaysians’ retirement needs. As Malaysia’s public provident fund, EPF serves over 14.5 million […]
