TM Inks Agreement With Huawei; Set To Become The Only Malaysian-Owned End-To-End Cloud AI Infrastructure Service Provider

3 July 2020

Telekom Malaysia Berhad (TM) today signed a Memorandum of Agreement (MoA) with Huawei Technologies (M) Sdn Bhd (Huawei), sealing a collaboration that will see further expansion of its Cloud services offered by its enterprise and public sector business arm, TM One. With this signing, TM Cloud α [Cloud Alpha] services are set to enable next-generation innovation for its customers.

Signing on behalf of TM was Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer, TM One and Mohd Roslan Mohd Rashidi, Vice President of Sales, TM One; while Huawei was represented by Zac Chow, Vice President of Carrier Network Business Group, Huawei Malaysia and Lim Chee Siong, Vice President of Cloud & AI, Huawei Malaysia. The signing was witnessed by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia, accompanied by Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM and Michael Yuan, Chief Executive Officer, Huawei Malaysia.

Commenting on the collaboration, Dato’ Noor Kamarul said, “As the national telecommunications infrastructure provider of Malaysia’s Digital Nation aspirations, we are excited to be working with Huawei Malaysia to accelerate our digital services and solutions offering to the nation and strengthens our position as the nation’s Cloud Infrastructure Provider. I’m pleased to note that TM is the only local player with its own state-of-the-art core Data Centres and Cloud infrastructure with full data residency, locality and sovereignty in Malaysia and subjected to regulations in Malaysia. With these digital infrastructure and services, we can offer a complete data residency and locality in Malaysia. Combining Cloud, Artificial Intelligence (AI), and the most advanced cybersecurity practices and technologies for our Cloud operations, TM is striding strongly forward as the only Malaysian-owned end-to-end cloud infrastructure service provider. Holistically, we are an ideal cloud services provider for the nation and our partnership with global partners such as Huawei is yet another testament of TM’s prominent role as the enabler of Digital Malaysia.”

Detailing the scope of the partnership, Ahmad Taufek commented: “We are delighted to be working hand-in-hand with Huawei Malaysia, in a collaboration which enables TM One to offer an extensive array of cloud computing services under our Cloud Alpha brand. With this partnership, we will be able to offer our customers a whole suite of cloud services, spanning the standard Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS), covering Industry Solutions, Enterprise Application Services, Big Data and Internet of Things (IoT) solutions and many more. This collaboration will strengthen TM One’s positioning to become the leading Cloud Service Provider and Cloud Aggregator in the market and in the country.”

With the MoA, TM One’s enterprise and public sector customers, as well as organisations in the SME segment will enjoy the full capabilities of Cloud α solutions. By tapping into Huawei Cloud technology, which provides a powerful computing platform and an easy-to-use development environment, Cloud α service will enable TM One’s customers to also enjoy the power of reliable, secure, agile and future-ready cloud platform and services to drive their digital transformation journey.

This collaboration with Huawei Malaysia is another milestone for TM One as we now have full cloud capability as a core offering from TM One to capture growth in Malaysia, which is expected to grow at a Compounded Annual Growth Rate (CAGR) of 27% in the next five (5) years. More smart services and Big Data analytics solutions based on Artificial Intelligence (AI) capabilities can also be introduced to the market, powered by Cloud α.

Ahmad Taufek

Meanwhile, Michael Yuan said, “We are excited to be able to collaborate with TM as we enter the next level of partnership in cloud and AI opportunities to fast-track digital transformation in Malaysia. Leveraging on TM’s wide network coverage and expertise from Huawei technological innovation, I am confident that we can develop a holistic ICT infrastructure together in line with the government’s move to spur Malaysia’s digital economy growth.”

Earlier in April, TM One launched Cloud α, the end-to-end, full stack cloud services comprising IaaS, PaaS, SaaS, Cloud Professional Services and Managed Cloud Services. Cloud α [Cloud Alpha] is the foundation that enables important innovation such as blockchain, chatbot, data analytics and robotic process automation (RPA) to be rolled out, so that the industry players can enhance their service delivery while keeping in compliance with regulatory requirements such as Bank Negara Malaysia’s Risk Management in Technology (RMiT) regulations.

For more information on TM One and its cloud services solution offerings, visit

About TM One

TM One is the business-to-business arm fronting the enterprise and public sectors for Telekom Malaysia Berhad (TM). It is the digital enabler for secured Hyperconnected Ecosystem, empowering enterprises and the public sector to realise the full potential of their digital opportunities. The Hyperconnected Ecosystem for today’s businesses and beyond are #madepossible with TM One’s comprehensive digital solutions enabled by high-performance connectivity and digital infrastructure.

As part of an integrated telco and an enabler of the Digital Nation for all Malaysians, consumers and businesses alike, TM One is well positioned to enable the ecosystem for digital society, digital business and digital government. Leveraging on its complete digital solutions offerings across Software-defined networking and network function virtualisation (SDN-NFV), Hybrid Cloud, Cybersecurity and Smart Services, bundled with analytics, TM One will fulfil the needs of businesses and the public sector in embracing digital convergence as the next frontier of advanced innovation. This is in line with TM’s vision of “Life and Business Made Easier for a Better Malaysia”.

For further information on TM One and its solution offerings, visit

About TM

Telekom Malaysia Berhad (TM), is Malaysia’s leading integrated telco offering a comprehensive suite of communication services and solutions in fixed (telephony and broadband), mobility, content, WiFi, ICT, Cloud and smart services. TM is driven by stakeholder value creation in a highly competitive environment; and places emphasis on delivering an enhanced customer experience via continuous customer service quality improvements and innovations, whilst focusing on increased operational efficiency and productivity.

For further information on TM, visit

About Huawei

Established since 2001, Huawei Technologies (Malaysia) Sdn Bhd is a subsidiary of Huawei Technologies, a global leader in ICT Technology. Malaysia currently has 11 shared global service centres, 1 Customer and Solution Innovation Center and 1 Global Training centre. With more than 2,400 employees operating in over 130+ countries of which 70% is local Malaysians which serves over 90% of Malaysia’s population as the largest ICT solutions provider. Malaysia is the regional headquarters for the Asia Pacific region which includes Indonesia, Singapore, Philippines, Brunei, Papua New Guinea, Thailand, Vietnam, Cambodia, Laos, India, Sri Lanka, Bangladesh, Bhutan and Nepal.

Several awards was awarded to Huawei Technologies (Malaysia) Sdn Bhd such as “ICT Industry and Talent Development in Malaysia” from MDEC, “Cyber Security Organization of the Year” from CyberSecurity Malaysia and “Best Strategic Partner for Talent Development” from the Ministry of Higher Education Malaysia. Huawei's mission is to expand the benefits of technology to everyone, everywhere. To achieve this, we've developed a digital inclusion strategy that focuses on three areas: technology, applications, and skills. We believe that technology will make life better for every individual, home, and organization.

For more information, please visit


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