TM One Teams Up with SAP to Become First Local Hyperscaler for Partner Managed Cloud

19 August 2021
  • This collaboration is aimed at empowering enterprise digitalisation to drive and support MyDIGITAL aspirations towards a technologically advanced economy via SAP and TM One’s Cloud infrastructure.
  • Malaysian enterprises will be able to enjoy advanced SAP business suite solutions such as SAP S/4HANA Intelligent Enterprise and SAP Business One, powered by intelligent Cloud from TM One’s α Edge.

TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) and SAP Malaysia Sdn Bhd (SAP), has signed a Memorandum of Understanding (MoU) for a strategic collaboration to accelerate the digital transformation of Malaysian enterprises and to improve their operating efficiency through digital solutions. The event also announced the appointment of TM One as the first local hyperscaler to become the Partner Managed Cloud (PMC) provider for SAP business suite solutions in Malaysia.

With this appointment, TM One’s α Edge (pronounced as Alpha Edge) will provide cloud infrastructure to empower SAP’s Enterprise Resource Planning (ERP) solutions in meeting the business needs of TM One’s enterprise customers.

Commenting on the appointment, Shazurawati Abd Karim, Executive Vice President of TM One said, “The appointment by SAP Malaysia is another milestone for TM One as we continuously expand and strengthen our Cloud α offerings. This time, we are making available to our customers the largest sovereign-Cloud to empower SAP Business One solutions targeted at SME and medium-sized enterprises.  With this solution, our customers will be able to enjoy secure, world-class Cloud-based enterprise business solutions, hosted on TM One’s intelligent Cloud – α Edge cloud infrastructure. It provides unmatched Cloud connectivity and cybersecurity as well as full data residency in Malaysia.”

“SAP is a renowned global technology powerhouse that has accelerated the digitalisation of millions of businesses through its ERP solutions. We view this appointment as timely in TM One’s continuous journey towards taking transformation forward for Malaysian enterprises. As we innovate and continue to empower our customers in the current digital economy, SAP is the right organisation to drive the digital transformation of businesses, thus elevating the country into Digital Malaysia. This befits TM Group’s unique role as the enabler of Digital Malaysia’s aspirations, committed to serving a more digital society, digital business, digital industry and digital Government,” added Shazurawati.

As SAP’s PMC provider, TM One is able to offer its customers a full subscription-based model of SAP Business One hosted on TM One’s α Edge, bundled with managed services. This arrangement enables organisations to migrate their enterprise systems to the Cloud with confidence, visibility, and predictability.

Through this approach, TM One customers will also be able to enjoy ready-to-use fully managed solutions, rapid time-to-value, lower total cost of ownership (TCO) and scalability and flexibility in deployment. In addition, TM One is in discussions with SAP to finalise its scope of offerings by expanding the PMC programme to SAP S/4HANA Intelligent Enterprise solutions to target large enterprise customers.

As part of this tie-up, TM One and SAP will also explore a co-creation and innovation partnership that entails transformation initiatives for 5G use cases, Customer Experience, Procurement & Digital Supply Chain and Human Experience Management.

Meanwhile, Hong Kok Cheong, Managing Director, SAP Malaysia said: “True digital transformation is the fundamental rethinking of the customer experience, business models, and operations to find new ways in delivering value, generating revenue and improving efficiency. This can be done by leveraging intelligent technologies such as ERP solutions, Artificial Intelligence (AI) and the Cloud. With SAP solutions hosted on TM One’s α Edge, businesses can harness the power of their data and build a truly intelligent enterprise, while accelerating trusted outcome-driven innovation, real-time decision making, and thrive in the digital economy.”

SAP is today the world’s leading enterprise applications provider. Across the globe, SAP customers include 92% of the Forbes Global 2000 companies, 98% of the 100 most valued brands, 97% of the greenest companies (according to Newsweek), while approximately 80% of SAP’s customers are SMEs.

For more information about TM One Cloud α solutions, visit and for more information on SAP, visit


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