Think Tank

3 October 2021
Smoothing the Transition to Smart Manufacturing
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2 October 2021
The Top Three Digital Steps to Post-Pandemic Growth

Business leaders in Southeast Asia face three critical choices when using digital technologies to secure future opportunities. Digital transformation continues to be the number one […]

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1 October 2021
TRENDS & DIGITAL STRATEGY : Top 5 Ways to Measure Digital CX Success – Azida Mohamed Burhan

Azida Mohamed BurhanHead of Marketing & Customer Experience, TM One Today, we live in an era driven by customer experience (CX). From booking a flight to […]

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30 September 2021
DEMYSTIFY TECHNOLOGY : 3 Technologies Powering CX Transformation – Mohamed Rejab Sulaiman

Mohamed Rejab SulaimanHead of Products & Innovation, TM One Welcome to the experience economy – where value is created based on who curates the best […]

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30 September 2021
CELEBRATING SUCCESS : How EPF Digitalising its Customer Journey

Employees’ Provident Fund of Malaysia (EPF) plays a central role in securing Malaysians’ retirement needs. As Malaysia’s public provident fund, EPF serves over 14.5 million […]

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28 September 2021
Key Elements for Better Data Insights
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